Privacy Policy

Last updated: 24 July 2026

This Privacy Policy explains how Okyanusi Ltd (“we”, “us”, “our”) collects, uses and protects your personal data when you use digitalmarketmentoring.com (the “Website”) and our courses, memberships and digital services (the “Services”).

1. Data Controller

The data controller responsible for your personal data is:
Okyanusi Ltd · Company No. 12043593 (England and Wales)
Registered office: 45B Meads Road, London, N22 6RN, United Kingdom
Email: okyanusiltd@gmail.com

2. Personal Data We Collect

1. Account data: name, email address, username and password (stored only as a cryptographic hash) when you register.
2. Order and billing data: purchase history, billing name/address and transaction references. Full payment card details are processed directly by Stripe and are never stored on our servers.
3. Learning data: course progress, lesson completion, quiz results and community activity.
4. Technical data: IP address, browser type, device information and pages visited, collected via cookies and similar technologies (see section 6).
5. Communications: messages you send us by email or through forms.

3. How and Why We Use Your Data (Lawful Bases)

1. Performing our contract with you: creating and administering your account, delivering purchased courses and memberships, processing payments and providing support.
2. Legitimate interests: improving the Website and Services, preventing fraud and abuse, keeping our systems secure, and understanding how the Services are used.
3. Consent: sending marketing emails (you can unsubscribe at any time) and setting non-essential cookies/analytics where required.
4. Legal obligations: tax, accounting and consumer-law record keeping.

4. Third-Party Processors and Recipients

1. Stripe — payment processing. Stripe acts as an independent controller for payment data; see Stripe’s privacy policy.
2. Google Analytics 4 (GA4) — website usage analytics, loaded via Google Tag Manager (GTM), subject to your cookie choices.
3. Hosting, email and content-delivery providers — who process data on our behalf under contract.

Where these providers process data outside the United Kingdom, transfers are safeguarded by adequacy regulations, the UK International Data Transfer Agreement (IDTA) or the UK Addendum to EU Standard Contractual Clauses, as applicable.

5. Data Retention

1. Account data: kept while your account is active and deleted or anonymised within 12 months of account closure, unless longer retention is required by law.
2. Order, invoice and transaction records: kept for 6 years from the end of the financial year they relate to (UK tax and accounting requirements).
3. Support correspondence: kept for up to 24 months.
4. Analytics data: retained according to the retention settings of the relevant tool (GA4 default: up to 14 months).

6. Cookies and Analytics

We use cookies that are strictly necessary for the Website to function and, with your consent where required, analytics cookies (GA4 via GTM). You can manage or withdraw your cookie consent at any time through the cookie banner/settings on the Website. For details, see our Cookie Policy.

7. Your Rights (UK GDPR)

You have the right to: access your personal data; have inaccurate data rectified; have your data erased (“right to be forgotten”); restrict or object to processing; data portability; withdraw consent at any time (without affecting the lawfulness of processing before withdrawal); and not be subject to solely automated decisions with legal or similarly significant effect.

To exercise any of these rights, email okyanusiltd@gmail.com. We respond within one month.

8. Your Right to Complain (ICO)

If you are unhappy with how we handle your personal data, you can complain to the UK supervisory authority:
Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF · ico.org.uk · Tel: 0303 123 1113.

9. Security

We use appropriate technical and organisational measures — including TLS encryption, access controls and hashing of passwords — to protect your personal data. No internet transmission is completely secure; please keep your credentials confidential.

10. Children

The Services are not directed at anyone under 18 and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on the Website or by email. The “Last updated” date above shows the current version.

12. Contact

Okyanusi Ltd · Company No. 12043593 · 45B Meads Road, London, N22 6RN, United Kingdom · Email: okyanusiltd@gmail.com